Returns & Exchanges
At Farm Girl, we take pride in the quality of our farm-fresh products and want you to be completely satisfied with your order. Due to the perishable nature of our food items, we offer a 14-day window for reporting issues to ensure you receive the best experience possible.
Return Process
- 1.Check Your Order
Inspect your delivery immediately upon arrival to ensure all items are present and meet our quality standards.
- 2.Contact Support
If an item is damaged or incorrect, email our support team with your order number and clear photos of the product and packaging.
- 3.Review Process
Our quality assurance team will review your claim within 48 hours to determine eligibility for a replacement or refund.
- 4.Resolution
Once approved, we will issue a credit to your original payment method or ship out a fresh replacement at no additional cost.